Western Division Sales Support Coordinator | City of Industry, California

Western Division Sales Support Coordinator is a career opportunity for an individual with excellent verbal and written communication skills, mechanical aptitude and good organizational ability. We are looking for an individual who has Customer Service experience and is well-organized. The Western Division Sales Support Coordinator becomes the point of reference for Regional Managers, Internal Departments and Dealer by, keeping schedules, providing feedback, documentation and information.

Responsibilities
  • Communicate with Regional Managers, Internal Departments, and Dealers in a professional manner by telephone, email, and in person
  • Handle Dealer/Customer inquiries:
  • Order Status
    • Pricing
    • Quotes
    • Parts availability
  • Research trailer parts information (catalogs and websites)
  • Understand engineering drawings (trailer parts)
  • Complete Sales related tasks in a timely manner while ensuring accuracy and attention to detail