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June 28, 2018

Warranty Specialist | City of Industry, California

Job Description:
  • Interview dealer Service Managers, customers and /or suppliers on potential warranty complaints.
  • Negotiate warranty settlements with dealers, suppliers and customers.
  • Administer warranty policies and procedures.
  • Requires interaction with other Departments: Engineering, Drafting, Sales, Manufacturing, Quality Control, etc.; also with dealers, suppliers and customers.
Requirements:
  • 4-year degree preferred (any major)
  • Excellent verbal and written communication skills essential
  • Legal experience a plus
  • Mechanical aptitude essential (commercial vehicle service shop or military training in the transportation/maintenance field)
  • Customer Service experience
  • Self-motivated
  • Good organizational skills
  • Leadership skills
  • Willing to accept responsibility
  • Travel required (one to two weeks per month)

 

IDEAL QUALITIES:

  • Maturity: Leadership skills, good judgement, even-tempered.
  • Product Knowledge: Required to supervise, direct others.
  • Sense of urgency and priority: Understands handling urgent matters first.
  • Management skills: Coaching, training, and motivational.
  • Communication skills: Phone, personal, written.
  • Investigative skills: Research in detail.
  • Trailer maintenance skills: Mechanical background.
  • Organization skills: Assigning tasks.
  • Ability to look at the whole picture: Look at not just isolated problem, but big picture.
  • Observational skills: Monitoring work flow, look for potential problems in system.
E-mail resume and salary history to hr@utm.com
June 28, 2018

Quality Control Manager | City of Industry, California

Job Description:
The Quality Control Manager shall actively promote and implement the Quality Management System by means of monitoring, evaluating, auditing and reporting all Quality related activities. These tasks are to be accomplished by the active support and implementation consistent with established Company standards, customer specifications and production goals. Must be able to travel to our Manufacturing facilities Job Requirements
  • Control all Quality related activities in the following areas.
  • Ability to interface with Vendors and understand their quality processes
  • Incoming, in process and final inspection
  • Root cause analysis and corrective action on rejected product
  • Calibration on quality measuring equipment
  • Inspection of all product returned for quality defects
  • Internal quality and 5S audits
  • Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality
  • Identify, resolve and follow-up on problems relating to products, processes and adherence to the Quality management system
  • Internal quality and 5S audits
  • Coordinate objectives with production procedures in cooperation with other Plant managers to maximize product reliability and minimize costs
  • Manage and report on effectiveness of internal corrective and preventative actions
  • Conduct frequent management presentations and prepare reports on quality focus improvement projects.
  • Conduct employee training on quality processes, procedures and maintain an active role on internal continuous improvement
  • Determine root cause, evaluate and initiate preventive and corrective actions for quality problems.
  • Review trend analysis to provide solution to quality problems in order to eliminate reoccurrences.
  • Evaluate need for inspection points in manufacturing process flow and write inspection procedures
  • Collaborate with Continuous Improvement Team
  • Good understanding of statistics plus ability to measure mechanical qualities
Competencies
  • Technical Capacity
  • Organizational Skills
  • Problem Solving/Analytical
  • Customer/Client Focus
  • Time Management
  • Collaboration
  • Performance Management
  • Leadership
  • Business Acumen
Supervisory Responsibility This position coordinates with employees in many departments and is responsible for the performance management as it relates to quality control. Work Environment While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and vibration. The noise level in the work environment may be loud.
Requirements:
  • Bachelors Degree
  • Course work in Quality Assurance and Quality Control related activities such as Problem solving and corrective action
  • Documentation control, Statistic methods processes
  • LEAN manufacturing/6 Sigma
  • 5 years past experience working for a company that practices LEAN manufacturing
  • Excellent communication skills, both verbal written and presentation skills
  • Statistical Process Control
E-mail resume and salary history to hr@utm.com
April 16, 2018

Human Resources Coordinator - 2nd Shift | Paragould, Arkansas

Job Description:
  • Input new hires in our Lawson software database.
  • Assist in the input of insurance benefits
  • Maintain employee personnel record
  • Work with Corporate Payroll as needed
  • Assist to resolve any group insurance issues
  • Assist Human Resource Manager with special projects
  • Assist and coordinate annual special projects:  Annual Meetings, Company Picnics, Retirement Events, Holiday Luncheons and Gifts
Requirements:
  • B.S. or B.A. in Human Resources
  • Excellent communication and interpersonal skills required.
  • Must have good writing skills and above average organizational skills
  • Must be proficient in using word, excel, power point and the internet
  • Desire and ability to work in a team environment.
  • Willingness to attend specific HR training classes as needed
E-mail resume and salary history to hr@utm.com
June 28, 2018

Field Service Regional Manager | Virginia

Job Description:
  • Responsible for 20+ Dealers
  • Develop, Trailer Repair Training Program with Dealers
  • Coordinate Supplier Training at Dealers
  • Audit the competition
  • Research customers operation
  • Investigate potential warranty complaints
  • Negotiate warranty settlements with dealers, suppliers and customers
  • Administer warranty policies and procedures
  • Communicate with Engineering, Drafting, Sales, Manufacturing, Quality Control, etc.
  • Provide support to dealer/customer with part number requests, quotes and order processing
  • Formulate ideas to further develop and enhance the progression of the current Warranty Management System
(This position will be domicile in one of  the Virginia Plants)
Requirements:
  • 4-year degree preferred
  • Excellent verbal and written communication skills essential
  • Mechanical aptitude essential (commercial vehicle service shop or military training in the transportation/maintenance field)
  • Customer Service experience
  • Leadership skills / Self-motivated / Organized
  • Required to supervise, direct others, Coaching, training, and motivational.
  • Travel required (25-50%), Attend Industry Truck Shows (Mid America Truck Show), Expocam plus
  • Technology, and Maintenance Council.
  • Experience with MS Excel, MS Word, MS PowerPoint, HTML
  • Legal experience a plus

IDEAL QUALITIES:

  • Sense of urgency and priority: Understands handling urgent matters first.
  • Investigative skills: Research in detail.
  • Ability to look at the whole picture: Look at not just isolated problem, but big picture.
  • Observational skills: Monitoring work flow, look for potential problems in system.
E-mail resume and salary history to hr@utm.com
November 27, 2017

Drafting Mechanical | City of Industry, California

Job Description:
  • Create Drawing and Bills of Materials required to support manufacturing plants in production of trailers on a per order basis.
  • Understanding of sheet metal, structural fabrication, and welding.  We deal with many types of materials like wood, plastic, aluminum, urethane foams and steels.  Many types of fasteners are used.
  • Learning processes and capability of our manufacturing in order to be able to design solution to customer requirement on various areas of the trailer, including but not limited to lower front subframe support, landing leg, lower rear subframe support, suspensions, braking, electrical and thermal performance.
  • Resolve conflicts between various options called out on special trailer orders.
  • Interacting with sales, engineering, outside suppliers, and other departments as required.
  • Working knowledge of a CAD software package.  ANVIL5000 is used and all Drafting personnel are trained in-house.
  • AS400 data entry and retrieval.  Training provided in-house.
Requirements:
  • Two-year degree preferred in Mechanical Engineering.  Understanding of drafting standards.
  • Three years minimum experience in design of sheet metal or structural fabrication and welding.
  • Excellent communication & organizational skills.
  • Enjoy learning and working with people.
  • Mechanical aptitude and good math skills.
  • Self motivated.
  • Willing to accept responsibility, work independently, and follow directions.
  • Good organizational skills.
E-mail resume to hr@utm.com